Question 1

Are all marine equipment and navigation systems compliant with IMO standards?

Accepted Answer

Yes. All our navigation equipment and core vessel machinery components strictly adhere to International Maritime Organization (IMO) and SOLAS requirements. Equipment such as radar systems, AIS, magnetic compasses, and LED navigation lights come with official manufacturer type-approval certificates, Wheelmark compliance, and Class society documentation upon request.

Question 2

What official certifications does PT. Berkah Bersaudara hold?

Accepted Answer

PT. Berkah Bersaudara is certified under ISO 9001:2015 Quality Management Standard by IMS International (UKAS Management Systems accreditation 078, Certificate Number 160306) with the scope of "Provision Distributor for Civil, Mechanical and Electrical". We have been legally established in Balikpapan since February 28th, 2009 with official notarial deed on behalf of Yuni Astuti, SH.

Question 3

What brands of safety equipment (PPE) are supplied by PT. Berkah Bersaudara?

Accepted Answer

We supply world-leading safety brands including MSA, 3M, Honeywell, Kings, Cheetahs, and other certified safety manufacturers. Our supplies encompass head protection helmets, eye and face shields, respiratory filters, hearing protection, and certified steel-toe safety footwear.

Question 4

Can you supply Doubly-Fed Induction Generators and high-voltage motors to vessel specifications?

Accepted Answer

Yes. Our Marine Boat Power division provides Doubly-Fed Induction Generators (DFIG) and High Voltage Three Phase Induction Motors engineered for vessel power stability, continuous S1 duty cycles, and high-ambient marine conditions with class approvals (BKI, ABS, Lloyd’s Register, Bureau Veritas).

Question 5

Which ports and maritime regions are serviced by your branch network?

Accepted Answer

Our central Head Office is located in Balikpapan (Jalan 21 Januari RT 2 Nomor 15, Baru Ulu, Balikpapan Utara), supported by active branches in Jakarta, Samarinda, and Banjarmasin. We coordinate pier-side delivery, anchorage provisioning, and shipyard deliveries across East Kalimantan, South Kalimantan, Java, and major maritime ports nationwide.

Question 6

How do you handle urgent dry-dock delivery or offshore emergency orders?

Accepted Answer

We maintain 24/7 emergency vessel supply dispatch for commercial fleet clients. Our warehouses in Balikpapan, Samarinda, and Banjarmasin enable expedited turnaround for urgent vessel turnarounds, bunker calls, and scheduled dry-dockings.

Question 7

How do we submit a Request for Quotation (RFQ) and what is the typical turnaround time?

Accepted Answer

You can submit an RFQ through our website Contact form, email us at berkahbersaudara@gmail.com, or call our procurement hotlines (+62 811-5450-406 / +62 811-5450-412). Standard catalog price quotations are provided within 4 to 24 business hours.

Question 8

What are the commercial payment terms for shipping companies and contractors?

Accepted Answer

We offer flexible commercial credit terms (such as 14-day to 30-day corporate terms) for approved corporate accounts and long-term fleet maintenance agreements, as well as telegraphic transfer / cash before delivery for one-off ship chandlery supplies.

Frequently Asked Questions

Speak directly with our procurement team

Frequently Asked Questions

Speak directly with our procurement team

Frequently Asked Questions

Compliance & StandardsAre all marine equipment and navigation systems compliant with IMO standards?

Compliance & StandardsWhat official certifications does PT. Berkah Bersaudara hold?

Products & BrandsWhat brands of safety equipment (PPE) are supplied by PT. Berkah Bersaudara?

Products & BrandsCan you supply Doubly-Fed Induction Generators and high-voltage motors to vessel specifications?

Logistics & PortsWhich ports and maritime regions are serviced by your branch network?

Logistics & PortsHow do you handle urgent dry-dock delivery or offshore emergency orders?

Commercial & OrdersHow do we submit a Request for Quotation (RFQ) and what is the typical turnaround time?

Commercial & OrdersWhat are the commercial payment terms for shipping companies and contractors?

Speak directly with our procurement team

Frequently Asked Questions

Compliance & StandardsAre all marine equipment and navigation systems compliant with IMO standards?

Compliance & StandardsWhat official certifications does PT. Berkah Bersaudara hold?

Products & BrandsWhat brands of safety equipment (PPE) are supplied by PT. Berkah Bersaudara?

Products & BrandsCan you supply Doubly-Fed Induction Generators and high-voltage motors to vessel specifications?

Logistics & PortsWhich ports and maritime regions are serviced by your branch network?

Logistics & PortsHow do you handle urgent dry-dock delivery or offshore emergency orders?

Commercial & OrdersHow do we submit a Request for Quotation (RFQ) and what is the typical turnaround time?

Commercial & OrdersWhat are the commercial payment terms for shipping companies and contractors?

Speak directly with our procurement team